Custom Email

When DKIM/DMARC is not enabled for your Email

• Step 1: Verifying your email address:

  • Specify the email address to be used to your Wise POC

  • We will add it on the AWS SES dashboard. AWS will send an email with verification link

  • You need to click on the link and verify their email address.

• Step 2: Update SPF records, if any

  • Please check if you have SPF records that prevent anyone from sending emails. You will have a root level TXT record that looks something like this v=spf1 include:x.com include:y.com -all

  • You need to whitelist AWS SES → For that, you should update that TXT SPF record and add include:amazonses.com in it, like this v=spf1 include:x.com include:y.com include:amazonses.com -all

  • Please note: There is a limit of 10 SPF records

• Step 3: Once you do this, we will verify it from our end once

When DKIM/DMARC is enabled for your Email

• Step1: Verifying email address → Same procedure as above

• Step 2: Verifying domain & updating SPF records:

  • You will need to add multiple TXT, SPF & DKIM records provided by Wise

• Step 3: Once you do this, we will verify it from our end once